Really and truly. I have to use their crappy products here at work all because of brain deadness.
So today, Entourage starts acting flaky. I immediately copy all email in the InBox (which I keep trimmed to just current items, maybe 10 or so emails) to a new folder, quit and try to find the InBox folder on my hard drive to delete it. This will force the mail program to recreate it (the wonkiness was in the InBox). But noooo, Entourage doesn't do things like that, they have a "database."
Okay, I'll export the contacts and mail, and then reinstall. Pain in the arse, but what the heck. But noooo, can't export the contact or email because there's an error in the database (no shit, that's why I need to do this). But at least now I get a message saying I need to run the Database Utility which is in my Office Folder.
But noooo, there is no such application in those folders.
So I relaunch Entourage to do a help search (like I ever do this). Same message, need to run the Database Utility which is in the Office Folder. No it's not, I reply. Well, in the next paragraph, which didn't relate to the DU, I find that you need to launch the Database Utility, which is a separate program, by launching Entrouage holding down the Option Key. WTF? They can't even get their help utility right? Hey, Microsoft, don't tell me to run an application that's supposed to be in the folder and then hide that they way you really run it is by launching another program holding a special key.
And now, as I'm running the Database Utility, I'm getting warnings that I'm running out of disk space. Oh excellent.
Edit The database is repaired, things look good except for now instead of saying my name it says, "Main Identity 2" at the top. I don't think this affects the actual function of the software or the addressing. And the database repair pulled back email that I deleted over a year ago. This makes me worry about what else has slipped in or out of it's memory. But at least now I can send and receive email.