Though I saw it all around
Never thought I could be affected
Thought that we'd be the last to go
It is so strange the way things turn

Tuesday, November 23, 2010

Tell me again why this industry doesn't need an enema

Just spent a frustrating amount of time on the member's website of my health insurer (and fairly large name, you know them) and I still don't know if I need a procedure precertified or not. Downloaded both the certificate (hey, at least they had that there, not easily accessible or saveable) and the benefits calendar. Each refers to the other. Then one page says to check your card. All that is there is a number for precertification, nothing on what needs to be precertified.

Wish we could reform this part of it as well.

No comments: