That there are people in this world you just don't seem to be able to have anything go well for them? Especially when it involves dealing with other people who are providing services. That their food is delayed or their bookings get screwed up or reservations get dropped.
Have you also ever noticed how those people typically aren't the nicest people to deal with, even when you're not in those situations described above? The people you'd rather gnaw your own arm off instead of having to deal with them?
Yeah. I'm beginning to think there is some causality here. One that they don't seem to understand.